Here at Parts 4 Laptops customer service is essential to our offering. For this reason, we have compiled a comprehensive list below of all the
spare laptop parts questions we are frequently asked by our customers. However, if there is anything you would like to know which we have not covered, please do not hesitate to contact us and one of our friendly customer services team will get back to you promptly.
Q. Which parts of a laptop is it possible to replace with spare laptop parts?
Most parts of a laptop can be replaced if faulty. Screens, keyboards, batteries, chargers, disk drives and motherboards can all be replaced. Obviously these spare laptop parts are laptop specific, so you should ensure you buy the right part for your laptop. If you are in any doubt as to which part is perfect for your laptop contact our customer services team who will help you with your decision. If you do require such assistance it is important that you know the manufacturer and laptop model number.
Q. How can I be sure that a spare laptop part is the right one for my computer?
We have an experienced team of support staff who are more than happy to help you find the perfect spare part for your laptop. We cut out the jargon and speak to you in plain English, not computer talk, to ensure we get your order just right. We can also offer more specific technical advice if required.
Q. How can I pay for spare laptop parts?
We accept all widely used credit and debit cards. Our online purchase procedure uses security from one of the UK’s leading online security providers to ensure the safety of your purchase.
Q. Right, so I’ve bought the correct spare laptop part, now how do I fit it?
Almost all the well known laptop manufacturers will have comprehensive service guides for each model of laptop which can be downloaded from their website. Including in these guides will be a complete breakdown of how to access and replace the parts, usually with the help of clear descriptions and pictorial guidelines. If your laptop manufacturer does not include a service guide on their website then the documentation you received when you bought the laptop should fill in any gaps. If you are at all unsure it is a good idea to pay a certified repairer to undertake the work on your behalf.
Q. Why are there multiple part numbers for the particular spare laptop part I’m looking for?
There are regularly many alternate part numbers for each part for your laptop. This can be because there are compatible part numbers as well as those originals part numbers. The numbers are listed for your convenience so you can be sure you are buying the correct spare laptop parts.
Q. What is your spare laptop parts returns policy?
Customer satisfaction is our number one priority here at Parts 4 Laptops. Any part within its warranty period can be returned for replacement or repair. If the part is not currently in stock we will issue you with store credit. Refunds are only available within the declared warranty period from the date of the invoice.
We realise that this is only a small cross section of the possible questions you might have. If you require any further information regarding spare laptop parts please do not hesitate to call 0800 789 123 or email info@partsforlaptops.co.uk
